Report a complaint · Website helpers · Customer service

Get complete complaints, from a photo and the order number

Customers photograph the defect, scan the order number and say briefly what happened. The wizard puts it all together as a complete complaint in a PDF.

Duration: ≈ 3 min
Cost: low cost
Document (PDF, Word)

Example

Complaint

Order4471-2203

Defecttable top with a crack, 2 photos

Wishreplacement

Contactname, email

Free · in the cloud, or on your computer with Claude, ChatGPT, Gemini, Cursor, Ollama

From the first prompt to the workflow

The first prompt

Complaints reach us incomplete. Ask for photos, have the order number scanned and let the customer say briefly what happened. Turn it into a complete complaint as a PDF.

This is how you describe the task, once. engenty builds the workflow from it. With the template it is already there, and you adjust it by chatting.

Duration: ≈ 3 minfrom start to result, with 7 inputs from you
Cost: low cost
Needs: Writes text
Reads documents & photos
Understands voice notes

The workflow

Report a complaint

What happened?

How can we reach you?

Description

Complaint

Your complaint has been recorded

What you get

ComplaintPDF

What the wizard replaces

Today
The email without order number or photo
With the wizard
The wizard asks for everything customer service needs. No questions back and forth.
Today
The ticket system’s form
With the wizard
Photo, scan and voice note from the phone instead of required fields at a desk.
Today
The phone call someone takes notes of
With the wizard
What the customer says becomes a clear description everyone on the team understands.

What it is made for

Retailers and online shops
Manufacturers with warranty cases
As a template for any report with a photo and a number

Website helpersCustomer serviceInquiries & bookingsRetail

What engenty wizards is

Describe a task that keeps coming back, once, in a sentence. engenty builds a wizard from it: an AI workflow that asks one question per page and does the work in between, from a quote as a PDF to an edited video ad.

Works with the AI you already pay for

On your computer engenty runs on the AI you already pay for: Claude, ChatGPT, Gemini, Cursor or a local model through Ollama. In the cloud it runs on your credits.

Runs in the cloud, or on your computer

Sign in and build in the browser. Or install it with one command on macOS or Linux, signed in to the same account; your files stay with you.

Share it, or put it on your website

Send a wizard as a link, or show it on your website with one line. Customers, colleagues or visitors fill it in; you get the finished result.

Instead of an AI skill or a saved prompt

A skill or a prompt leaves the asking to whoever sits in front of the chat. A wizard asks every time in the same order, checks the answers and hands over finished files: PDF, Word, Excel, images, video.

Replaces

Custom GPTs and prompt collections
Copying back and forth between ChatGPT and Word
Intake forms like Typeform or Google Forms
Templates you copy and rewrite by hand