AI agents for customer service
The same questions, complaints and appointment requests every day. A wizard asks your customers what it needs to know, the AI does the work in between, and you get a finished result instead of an email thread.
Templates for this
- Ask usVisitors ask a question and get the answer from your own information.≈ 1 minlow cost
- Book an appointmentProThe person picks a service, sees the free times in your calendar and books one. Confirmed with a calendar file and a link to cancel.≈ 3 minlow cost
- Site visit with photosProFor inspections and jobs on site: the person describes the request and uploads photos, an AI estimates the kind of visit and how long it takes, the person checks it, picks a free time and gives the address.≈ 4 minlow cost
- Appointment prepBefore the first meeting: describe the matter, get a checklist with every document to bring.≈ 1 minlow cost
- Report a complaintA photo, scan the order number, say briefly what happened – and the complaint is complete.≈ 3 minlow cost
- Your day planFor hotels and regions: the weather on the day, your interests – a plan from your own tips.≈ 2 minlow cost
- Submit medical billsFor health insurers: the insured person photographs their bills, the AI reads them and they confirm. The claim arrives checked and complete.≈ 7 minlow cost
- Apply for a grantFor municipalities and public offices: people photograph their proofs, the AI fills in the application, and they confirm and sign. The application arrives complete.≈ 6 minlow cost
- Report a claim to the insurerFor insurers and brokers: photos, invoices and a voice note. The AI records the loss, the policyholder confirms, and the claim is checked and submitted.≈ 7 minlow cost
Answers from your own information
An FAQ assistant on your website answers from what you put in: opening hours, prices, how things work. Visitors ask in their own words and get the one answer they are looking for; the answers rest on your information, not on the open web.
Complaints that arrive complete
Customers photograph the defect, scan the order number and say briefly what happened. The wizard asks for everything customer service needs and puts it together as one complete complaint in a PDF. No questions back and forth.
First meetings that start prepared
Before the first meeting, a wizard asks your client about their matter, typed or as a voice note, and turns it into a checklist: which documents to bring and which questions will come. The meeting starts with the substance.
Questions
- Is a wizard a chatbot?
- No. A wizard asks one question per page, in a fixed order you can see, and ends with a result: an answer, a complete complaint, a checklist. A chatbot keeps talking; a wizard finishes the task.
- Where does it run?
- In the cloud, or on your computer with the AI subscription you already have. Sign in on engenty.ai, or install it with one command.
- Can I change a template?
- Yes. You open the template in your studio and describe the change in a sentence; engenty adjusts the wizard.
What engenty wizards is
Describe a task that keeps coming back, once, in a sentence. engenty builds a wizard from it: an AI workflow that asks one question per page and does the work in between, from a quote as a PDF to an edited video ad.
Works with the AI you already pay for
On your computer engenty runs on the AI you already pay for: Claude, ChatGPT, Gemini, Cursor or a local model through Ollama. In the cloud it runs on your credits.
Runs in the cloud, or on your computer
Sign in and build in the browser. Or install it with one command on macOS or Linux, signed in to the same account; your files stay with you.
Share it, or put it on your website
Send a wizard as a link, or show it on your website with one line. Customers, colleagues or visitors fill it in; you get the finished result.
Instead of an AI skill or a saved prompt
A skill or a prompt leaves the asking to whoever sits in front of the chat. A wizard asks every time in the same order, checks the answers and hands over finished files: PDF, Word, Excel, images, video.
Replaces
- Custom GPTs and prompt collections
- Copying back and forth between ChatGPT and Word
- Intake forms like Typeform or Google Forms
- Templates you copy and rewrite by hand